Privacy Policy

  1. INFORMATION COLLECTION
    1. When you visit our website, sign up for an account or interact with us and as part of providing our services, we collect information you give us which may include but is not limited to: your name, contact information, academic grades or standardized test scores, the name of your organization and other personal information.
    2. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
    3. Email: We may send you emails about our company and other updates.
  2. CONSENT
    1. By providing us with your personal information in order to receive our services, you consent to our collecting that personal information and using that information to assist in providing you with suitable university enrollment recommendations, suggestions for other counseling and transition to college services or otherwise facilitating connections between you and universities.
    2. If we ask for your personal information for a secondary reason, we will provide you with an opportunity to opt out.
    3. If, after you provide your consent to receive our services, you would like to withdraw your consent allowing us to use your personal information for any reason, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by emailing us at [email protected].
    4. You always retain the right to access your personal information and can inform us to limit the use or disclosure of such information. If for any reason after you provide your consent to receive our services, you would like to withdraw your consent for us to use your personal information, you may do so by emailing us at [email protected] in which case your account may be closed or modified in accordance with the Scholarships2u Terms of Service.
  3. DISCLOSURE
    1. The information we collect which allows us to provide you with our Services will never be disclosed to any person(s) outside of Scholarships2u unless (i) you have given us explicit consent to do so, including consent to providing your information and documents to third-party service providers (ii) if we are required to do so by law, and/or (iii) if allowed by applicable law, were you to violate our Terms of Service.
  4. EXTERNAL STANDARDS
    1. We adhere to the standards for college admissions counseling set by the International Association for College Admission Counseling (International ACAC), and you and your institution likewise agree to adhere to such standards.
    2. Scholarships2u Sdn Bhd complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Scholarships2u Sdn Bhd has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/
    3. For purposes of enforcing compliance with the Privacy Shield, Scholarships2u Sdn Bhd is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission (FTC).
    4. In compliance with the Privacy Shield Principles, Scholarships2u Sdn Bhd commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Scholarships2u’s Head of Operations at: [email protected]
    5. Under certain conditions, individuals may invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. For more information see https://www.privacyshield.gov/article?id=ANNEX-I-introduction. Scholarships2u Sdn Bhd has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit JAMS for more information or to file a complaint. The services of JAMS are provided at no cost to you. You can file a complaint here: https://www.jamsadr.com/eu-us-privacy-shield
  5. THIRD-PARTY SERVICES
    1. Consultants and Service Providers:
      • We may share your personal data with our contractors and service providers who process personal data on behalf of Scholarships2u to perform certain business-related functions. These services include our high school counseling services, backup and disaster recovery service providers, email service providers, analytic tools, and others. When we engage another company to perform such functions, we may provide them with information, including personal data, in connection with their performance of such functions. If we have received your personal data in the United States and subsequently transfer that information to a third party agent or service provider for processing, we remain responsible for ensuring that such third party agent or service provider processes your personal data to the standard required by our Privacy Shield commitments unless we prove that we are not responsible for the event giving rise to damage.
    2. Links:
      • When you click on links on the Platform, you may be directed away from the Platform. We are not responsible for the privacy practices of third-party sites or services and encourage you to read their privacy policies.
    3. Google Analytics and Cookies:
      • The Platform may use Google Analytics, web browser cookies, and other related technologies to help us learn about who visits the Platform and what pages are being looked at. Such technologies help us track users’ movements around the Platform and analyze trends. We may receive information based on the use of these technologies on an individual and on an aggregated basis.
      • We may also use cookies for authentication purposes, to remember Internet or mobile app settings and preferences, or to gain certain Internet-related behavioral information about you. Users can control the use of cookies at the individual browser level.
  6. SECURITY
    1. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
    2. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
  7. CHANGES TO THIS PRIVACY POLICY
    1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
    2. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide you with our Services.
  8. QUESTIONS AND CONTACT INFORMATION
    1. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Head of Operations at [email protected] or by mail at Scholarships2u Sdn Bhd, Suite 308, Block C, Phileo Damansara 1, No.9, Jalan 16/11, 46350 Petaling Jaya, Selangor, Malaysia